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Agricultural Technical Support Engineer

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São Paulo, São Paulo, Brasil

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Descrição da vaga

We are seeking an Agricultural Technical Support Engineer to join a globally recognized Chinese company, renowned for its rapid growth in the geomatics technology sector and its strong presence in the international market. 

This professional will play a key role in delivering pre-sales, project-based, and post-sales support for agricultural machinery and GNSS technology, ensuring technical excellence while supporting distributors and clients through product presentations, demonstrations, and training. 

Job Responsibilities:

  • Provide technical support to the Brazilian market, resolving customer issues and ensuring satisfaction.
  • Manage post-sales preparation for new product launches.
  • Monitor and improve technical training quality for the region.
  • Address complex quality issues with on-site or remote support as needed.
  • Support sales with technical assistance before and after sales, including marketing events.
  • Analyze market segments to help optimize product offerings.
  • Collaborate on custom projects to ensure timely completion and support sales.

Requirements:

  • Bachelor’s degree in a related field, with a minimum of 2 years of experience in technical support within the GNSS or agricultural autopilot industry.
  • Fluency in English
  • Valid driver’s license required.
  • Proactive, positive, and responsible, with excellent communication and resilience under pressure.

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